StampWorld
Stampworld.com faq
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Account
- How do I create an account?
- How do I verify my e-mail?
- I did not receive my verification e-mail, what should I do?
- I forgot my password what should I do?
- I want to change my password what should I do?
- I forgot my username what should I do ?
- I no longer have access to the e-mail address I used.
- Who can I send messages to?
- What is 'priority support'?
- I am under 18 can I have an account ?
- How do I delete my account ?
- Who can see my username?
- How do I upgrade my account?
- What payment methods can I use to pay for my account upgrade?
- Who is Gate2Shop (G2S)?
- What encryption technology do StampWorld / G2S use for payments?
- My Profile
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Catalogue
- Where do I find advanced search?
- How do I find the country or area that I am looking for?
- How do I use the maps in the catalogue?
- How do I use the types in the Catalogue?
- How do I change the currency displayed in the StampWorld catalogue?
- How do I upload pictures that are missing in the Catalogue?
- How do I use the infobox (i)?
- How do I use the search function?
- How do I read the numbers?
- How do I read the symbols?
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Sell Stamps
- How do I sell stamps?
- How do I upgrade my seller account?
- What is the Seller Fee?
- How do I sell a collection?
- How do I sell letters and first day covers?
- How do I sell stamp related items?
- How do I edit my stamps for sale?
- How do I delete my Stamps for sale?
- How do I see my stamps for sale?
- How do I see my sold stamps?
- What is 'Buy one, sell one'?
- How do I validate my address?
- How do I rate a buyer?
- Can I decide my selling price?
- How many can I sell?
- How much are my stamps worth?
- Will StampWorld buy my stamps?
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Buy Stamps
- How do I buy stamps?
- How do I use my creditcard to buy stamps?
- My order is wrongly in ‘Awaiting Payment’.
- How do I get a Skrill account?
- How do I get a Paypal account?
- How do I rate a seller?
- Can I buy stamps from StampWorld?
- How do I see what other users have for sale?
Click on "New User" located at the top of the frontpage of StampWorld.
You can also click here: Create new account
Once you have registered an account an e-mail containing a verification link will be sent to your e-mail. When you click the activationlink in that e-mail, you will get logged in automatically and your e-mail/account is now verified.
If you do not receive the e-mail with the verification link within 5 minutes, please check your SPAM-folder. If it is not in your spamfolder, please try to login (at the top), and you will be given the option to re-send the verification e-mail if you have not already verified.
If you use the wrong password, you will get a pop-up message in which you can request your password/username. Simply enter your e-mail or username in the field provided, and it will be sent to you.
From the main menu, go to "My Profile" then "Settings" then "Change Password".
If you forgot your username, you can just click the login-button and you will get a pop-up message in which you can request your password/username. Simply enter your e-mail in the field provided, and it will be sent to you.
You can edit your current e-mail address in your profile settings. Please remember to keep your e-mail current, so you do not miss out on important new features or offers from us, that might interest you.
If you are on a paying membership level, you can send messages to all StampWorld members. If you are a free user, you can send messages to your StampWorld friends and non-free users.
Tickets from priority support will be answered first. Not all membership levels give access to priority support.
Yes, of course you can!
Please contact support, and they will do it for you.
Your username is a nick name and it is public.
To upgrade your account to a seller or VIP membership level go to "My profile". Click the orange "upgrade account" button. Select what type of membership upgrade you would like to make.
To pay for an account upgrade you can pay by either credit card or debit card. All large credit cards are accepted like for instance VISA and MasterCard.
When you upgrade your StampWorld subscription your payment is processed by Gate2Shop. Gate2Shop services are focused on providing a secure online e-commerce solution to many online vendors and shoppers, enabling them to successfully accept a variety of payment methods or pay through the web. For more information about Gate2Shop: Click here.
When you use your credit card your personal details are transferred over the internet using state of the art modern 128bit SSL encryption technology. This makes sure no one will access your personal and credit card details. G2S is also PCI DSS Level 1 certified. This is the highest level of the Payment Card Industry Data Security Standards (aka PCI DSS). For more information about privacy and data protection: Click here.
Go to "My Profile" from the frontpage, then click "edit profile".
You can also click here: Edit profile.
Go to "My Profile" from the frontpage, then click "edit profile". You can now click the "eye" icon next to each line of information so it is either open (visible to others) or closed (hidden from others).
Go to "My Profile" from the frontpage, then click "edit profile". You can now click the "eye" icon next to each line of information so it is either open (visible to others) or closed (hidden from others).
Go to "My Profile" from the frontpage, then click "upload picture".
Go to "My Profile" from the frontpage, then click "settings" and then click "languages". Please add the languages you can read (or wish to see).
Go to "My Profile" from the frontpage, then click "settings" and then click "currency". When you buy a stamp, the price will always show in the sellers preferred currency and in the preferred currency you have chosen.
To create your own personal catalogue showing your personal stamp collection you can go to My profile" - "My stamps" - Select Add catalogue". You can now search your own stamps and add them in the condition you have by ticking them off.
Go to "Catalogue" from the main menu. As long as you are in "Catalogue" a link to "advanced search" will always be visible.
Go to "Catalogue" from the main menu and then use the "select a country" dropdown list. There are more than 1100 countries and areas to choose from.
Most of the countries will also have subgroups like "Postage due stamp", "Official Stamps" and so on. To find these you have to navigate to the country you are looking for and then these are located under "Cat." in the Search box.
Navigate to the continent that you wish to see stamps from. Afterwards choose a specific country either by clicking on the map or by using the countrylist.
If the country has sub-areas, you can choose which sub-area to see. You can also always "jump" directly to a country by using the dropdown list in the top right.
In the catalogue type information after the number on each and every stamp. Clicking this, will show you all stamps of the same "type".
When you register the catalogue assessments will be shown in either Euro or US Dollars. To change this go to "My profile" and click "Settings--> Currency". Select your preferred currency for the catalogue here.
You can however change the price which is displayed when you buy a stamp to your preferred currency. Go to "My Profile" from the frontpage, then click "settings" and then click "currency".
When you buy a stamp the price will always show in the sellers preferred currency and also in the preferred currency you have chosen.
Go to the infobox (i) and follow the instructions from there.
From the infobox you can add or edit the following: stamp info, variants, articles, plates, frames and forgeries. You can also upload a picture if its missing in the catalogue or improve the quality of existing images (if you have a better picture than the one we currently have). Please notice that the picture you upload will be in a slightly lower quality in order to keep up the server speed.
From the search you can go to Subgroups like Postage due stamps, Tax stamp and so on. You can narrow your search down by year, motif, type, color, currency and denomination.
You search will only apply in the actual country you are in (currently browsing). To search other countries or do global searches, please us the "advanced search".
Our catalogue number system is solely based on the day and country of issue. It starts with "1" for the first stamp issued in the particular country and then continues up for each new issue. There are a few instances where stamps of the same type or motif have been gathered under one number. Numbers could then be Spain 25, 25A, 25B, 25C.
If you mouse over the symbols it will tell you what each of them mean (Mint, unused, used & Letter/FDC). Amount issued: How many stamps were issued. Mint condition: Mint has the rubber in perfect condition. Unused: Unused has damaged or no rubber. Used: Used has a stamp or part of a stamp. Letter/FDC: Is on a letter or First Day Cover (FDC) of good quality.
In order for you to sell stamps on StampWorld you have to upgrade your account to a seller account.
See which types of seller accounts you can choose from: Click here.
You can always upgrade your seller account to a seller+ account. You will always get a deduction for "unused" subscription fees you might have incurred on your curren seller account.
Stampworld charges a certain percentage of sales, in order to cover the cost of providing the platform for our members. We don't charge a fee on the first $1,000 worth of sale in a given year. Once you reach sales of more than $1,000 in a year, we charge a 5% fee on all additional sales.
Sellers will be able to track their sales volume on their profile, and will be billed quarterly, if the Seller Fee amounts to more than $20 for the period.
The Seller Fee runs on calender year, and resets on January 1st. The Seller Fee takes effect on January 1st 2019. See more in our Terms and Conditions.
Go to "Sell Stamps" from the main menu and click "Sell collections".
Go to "Sell Stamps" from the main menu and click "Sell letters and FDC's".
Go to "Sell Stamps" from the main menu and click "Sell any stamp item on billboard".
Go to "My Profile" and click "My stamps for sale". "My sales - maps" will show your stamps for sale ordered geographically and "My sales - list" will show a complete list sorted alphabetically by country/area. You can then delete any of your stamps for sale or edit any information.
Go to "My Profile"and click "My stamps for sale". "My sales - maps" will show your stamps for sale ordered geographically and "My sales - list" will show a complete list sorted alphabetically by country/area. You can then delete any of your stamps for sale.
Go to "My Profile"and click "My stamps for sale". "My sales - maps" will show your stamps for sale ordered geographically and "My sales - list" will show a complete list sorted alphabetically by country/area.
Go to "My Profile" and click "My Stamps for sale" and then click "Sent Items".
Buy one, sell one means every time you complete purchasing an item, you are allowed to add one of your own items for sale. If you buy 10 items, you can create 10 ads to sell your own stamps. (This only applies to VIP members)
Go to "My Profile" and click "Validate address".
You will be able to rate a buyer, when you have completed a sale to the particular buyer.
Yes. You decide your own selling price.
With a Seller membership level, you can sell an unlimited number of stamps. You can also put an unlimited number of stamps for sale. With a VIP subscription, you can only add 500 stamps for sale.
If you search your stamps in our catalogue you will find an indicative assessment of their values. We are not able to valuate any specific stamp or collection for our users. Valuations varies depending on condition, buyers available and so on.
StampWorld do not buy stamps or stamp collections. We provide an option for sellers and buyers to connect through StampWorld.
Go to "Buy Stamps" from the main menu and choose 1 of the 4 categories shown. You can now view stamps for sale organized geographically.
Unfortunately you cannot at this time use a creditcard as payment, when buying stamps from sellers.
The order will stay in 'Awaiting Payment' until you have clicked 'Send Payment' and clicked 'I have now sent the money' in the pop-up.
Create a free Skrill account: Click here.
Create a free Paypal account: Click here.
You can rate a seller, when you have completed a purchase from the particular seller.
StampWorld do not sell stamps. Our users connect with each other and buy from each other directly.
Click Search profiles". Fill out the form with the details of the user you wish to search. Click Search" and in the results click the name of the profile you wish to see. Inside the user profile click stamps for sale". You can now see and buy the stamps for sale from this user. You can see the stamps for sale in a map view and a list view.